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Microsoft Office Communicator 2007 Getting Started Guide | 55

Chapter 12: Getting Started with Office

Communicator Phone and Video Capabilities

Office Communicator 2007 offers phone and video capabilities to improve your everyday

communication. Now with Office Communicator 2007, you can:

 Make one-click phone calls by clicking a contact in your contact list.

 Make group conference calls by right-clicking a group name, pointing to Start a

Conference Call, and then selecting a conference calling option.*

 Configure Call-Forwarding Settings to forward calls to another number, to simultaneously

ring an additional number when your number rings, or redirect unanswered calls to another

phone number, contact, or Voice Mail.*

 Add a subject conversation and an importance flag to a call.

 Keep a record of all IM and voice conversations in Outlook.

 Take notes during a call with OneNote.

 Move seamlessly from an instant messaging conversation, to a phone call, to a full

audio\video conference call – all within the same Conversation window.

* Capabilities only available with Office Communicator Enterprise Voice.

About Phone and Video Capabilities

The Phone and Video capabilities described in this part of the Getting Started Guide require Phone and

Video capabilities to be enabled in your environment. If you are not sure if these capabilities are

available, contact your system administrator.

Phone capabilities with Communicator can be configured for Enterprise Voice or for Remote Call

Control, as described in the following:

 Enterprise Voice. With Enterprise Voice, your phone system offers full unified

communication capabilities, including the ability to make single-party and multi-party

VoIP calls, configure robust call forwarding features and receive Voice Mail in your

Exchange mailbox. To determine if Communicator is set up for Enterprise Voice, click the

arrow to the right of the Call button . If you see a Preferred Calling Device option,

you are configured for Remote Call Control, not Enterprise Voice.

 Remote Call Control. With Remote Call Control, your phone system is integrated with a

PBX system and offers call forwarding features, but does not offer features such as ringing

an additional number or redirecting unanswered calls. To determine if Communicator is set

up for Remote Call Control, click the arrow to the right of the Call button . If you see

a Preferred Calling Device option, you are configured for Remote Call Control.

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Microsoft Communicator Guía para resolver problemas Pagina 63