Microsoft Windows NT 4.0 Guide Manual de usuario Pagina 10

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Application Compatibility Scripts for Windows NT Server, Terminal Server Edition 6
The files and directories an application uses can also cause problems. Primarily,
the issue is with applications that use public locations for per-user files. Here are
the issues:
Incorrect Pathname for per-user data:
An application may use the same pathname for a file that contains per-user data. In
the best case, if one user updates this file, it affects all other users. More severe
problems include preventing multiple users from running the application
simultaneously and corruption of the file, which could cause the application to fail for
all users.
Its important to note that most files dont contain per-user data and are safe to
share. Some files could be classified either way, depending on the system
administrators preference. For instance, document template files could be made
read-only and safely shared. Or, users could have their own set of template files
that they can update as desired.
Resolution:
This is perhaps the most difficult configuration issue to resolve. The solution is to
update the pathnames of per-user files so these files reside in each users home
directory. There are three issues. First, you may not immediately know there is a
problem. Second, it is difficult to detect which files need to be made per-user.
Third, it isnt always obvious where to change the pathname.
When you find that a problem exists, you often become aware of the conflicting file
too. If you have difficulty finding the shared file, you can turn file auditing on. It is
most helpful to audit successful writes to files.
After finding the name of the offending file, you must determine where that path
is stored. . Applications can store the pathname of per-user files in a
configuration file or it can be hard coded within the application. The pathname
can also be stored in HKEY_LOCAL_MACHINE and
HKEY_CURRENT_USERS.
The first step is to use regedt32 to search HKEY_LOCAL_MACHINE and
HKEY_CURRENT_USERS for the file in question. Typically, applications store
their values in the Softwaresub-tree. If you dont find anything, you might also
want to check the product documentation. Sometimes the default path is hard-
coded in the program, but registry settings can be added to override the default.
The second step is to check the Options or Preferences dialog in the application. It
may provide a way for you to change the path. If so, you should then determine if
the settings are stored in a configuration file. File auditing can tell you if any files
get updated after you make the change in the program. The idea is to determine
the configuration file so it can be propagated to other users. The technique for this
can vary since the configuration file may contain other information that is specific to
each user.
FILES
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