5
Telecommunication Services
Goal: Maintain high speed telecommunications connections that will allow the library to
provide excellent service.
Status: Three phone lines are for access to the library by the public.
One phone line is to be used for outgoing calls only.
Fax line for Library use
Emergency line for telephones in elevator and Area of Refuge
Modem line for digital HVAC panel (to be used for public fax machine)
TDD
Modem line hooked to analog card system (for 8 phones) extensions.
Action:
1. Working with our telecommunications vendor, investigate replacement of
telephone & voice mail system. 2008-09.
2. Add portable phone capability to Adult Reference and Children’s Reference
Desks, 2009-2010.
3. Investigate installation and use of 2-way wireless phones for staff
communication. 2009.
4. Upgrade telecommunications wiring from Category 5 to Category 6 cable
during expansion construction, 2009-2010.
5. Install new telephone and voicemail system during expansion construction,
2009-2010.
Website Development and Maintenance
The Library’s website was redesigned in October 2006 by The Computer
Company, Inc. in Cromwell, CT. New staff took over as webmaster in March 2007. The
basic infrastructure and design of the website were accomplished, but the page needs
to grow, and be strongly promoted to the public.
Goal: Promote, maintain and improve website, expanding usefulness, functionality, and
access to current information.
Action:
1. Promote the Library website through news releases, pathfinders, Friends of
the Library newsletters to the public, teachers’ e-newsletters for school
personnel, and any other means. 2007-2010, on-going.
2. Provide staff training on web software. 2007, on-going.
3. Fund and upgrade Dreamweaver, Adobe Photoshop, and other software
needed to keep the website current. 2007-2010, on-going.
4. Fund website hosting, 2007-2010, on-going.
5. Maintain the website. 2007-2010, on-going.
6. Hire a part time webmaster (20 hrs./wk.) to maintain the website, 2009-2010.
The Library maintains both its own website and the Town of Avon’s website.
The Town’s website is hosted at Fuss & O’Neill in Manchester and the software used is
through Virtual Town Hall.
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